Have you already conveniently stored your ticket for SPIEL in the official SPIEL app and are eagerly counting down the days? Then we have a quick but important piece of info for you.

Due to a small system glitch, tickets stored in the app up to this point did not display the booked day of attendance. We have fixed the issue, but we need a quick favor from you.

Please delete the tickets you currently have stored in the app and then scan them right back in.

After doing this, your respective day of attendance will be displayed correctly. This ensures you have the right ticket ready at hand on-site so it can be scanned quickly.

Thank you for your help and understanding – we'll see you in the halls!

UPDATE
Due to the bug fix, unfortunately, children’s tickets and Werewolf Night tickets—if purchased for others—cannot be stored at this time.
We have already reported the issue, and our service partners have promised a solution by October 12.